Privacy Policy
Last updated: May 19, 2026
This Privacy Policy explains how Benux Corp ("we", "us") collects, uses and protects your information when you use the DiaFitus website and services (the "Service"). By using the Service you agree to this Policy.
1. Information we collect
- Questionnaire answers: diabetes type, gender, age, weight, exercise history, goals, training preferences and reported side effects.
- Account details: first name, email address and phone number.
- Payment information: processed directly by Stripe. We receive only the last four digits, card brand, billing country and subscription status — never your full card number.
- Service usage: dashboard log entries (workouts, food, blood-sugar readings, soreness, notes), messages with our coaches, and basic technical data such as IP address, browser type and pages visited.
2. How we use your information
We use your information to: (a) build and deliver your personalized fitness program; (b) operate the dashboard and the Telegram support channel; (c) process payments and prevent fraud; (d) send service-related emails (welcome message, billing receipts, plan updates); (e) improve our programs and content; (f) comply with legal obligations.
3. Sensitive health information
You voluntarily share information relating to your diabetes and overall health. We treat this information confidentially and use it solely to deliver the Service. We do not sell health information. We do not share it with advertisers. Access is restricted to staff and contracted coaches/medical reviewers who need it to serve you.
4. Sharing
We share your information only with:
- Stripe — payment processing.
- Telegram — all 24/7 support communication happens through the Telegram messaging app. When you message your coach there, your messages are processed by Telegram under its own privacy policy. We use Telegram both to receive notifications about your account and to chat with members.
- Email provider / hosting — to deliver the website and emails.
- Legal authorities — when required by law, court order or to protect our rights.
We do not sell or rent personal information to third parties.
5. Cookies
We use a small number of cookies (or equivalent local storage) to maintain your session, remember your questionnaire answers between pages, and measure basic site performance. You can block cookies through your browser settings; some features may stop working if you do.
6. Data retention
We retain your account and program data while your subscription is active and for up to 24 months afterwards, unless a longer period is required for legal, tax or accounting reasons. You can request deletion at any time (see Section 8).
7. Security
We protect your data using industry-standard measures including TLS encryption in transit, encrypted backups, restricted staff access, and strong password requirements. No method of transmission or storage is 100% secure, however, and we cannot guarantee absolute security.
8. Your rights
Depending on where you live, you may have the right to: access the personal data we hold about you; correct or update it; request deletion; restrict or object to processing; receive a portable copy; and lodge a complaint with your local data-protection authority. To exercise any of these rights email support@diafitus.com.
9. Children
The Service is intended for adults aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
10. International transfers
Your information may be processed in countries outside your own. We rely on appropriate safeguards (such as standard contractual clauses) when transferring data internationally.
11. Changes
We may update this Policy from time to time. Material changes will be communicated by email or via a notice on the website.
12. Health-information disclaimer
The Service is not a medical service. The data you log helps your coach personalize your program but is not used for diagnosis or treatment. See our Terms & Conditions for the full medical disclaimer and limitation of liability.
13. Contact
Benux Corp — support@diafitus.com